Do I need a referral to book an appointment?
No - you can book directly with us for physiotherapy, exercise physiology, hydrotherapy and most other services. If you have a GP referral with an Enhanced Primary Care (EPC) plan, bring it along so we can process your Medicare rebate.
Do you bulk bill?
We're not a bulk billing clinic, but Medicare rebates apply for eligible EPC and chronic disease management referrals, and we have HICAPS on-site for instant private health fund claiming.
What should I bring to my first appointment?
Any GP referral or care plan you have, your Medicare and private health insurance cards if applicable, and comfortable clothing you can move in.
Do you see NDIS participants?
Yes, we welcome plan-managed and self-managed NDIS participants across physiotherapy, exercise physiology, occupational therapy and hydrotherapy.
Is there parking on site?
Yes, there's parking available at our clinic, 420 Richardson Road, Norman Gardens.
What are your opening hours?
We're open Monday to Friday, 8:00am - 4:00pm. We don't open on weekends, but we do offer some appointments outside our regular hours - check the booking link for current availability. If a time doesn't work for you, email or call us and we'll try to facilitate you the best we can.
Do you offer home or community visits?
Home and community visits are available for eligible NDIS and Support at Home (SAH) participants. Outside of these programs, appointments take place at our Norman Gardens clinic.